Frequently Asked Questions
You're bound to have lots of questions so we've tried to answer a few of the most common ones below.
If there's something else you'd like to know, that isn't mentioned, please feel free to give us a call. We're happy to help!
The cost of a website really depends on what sort of site you need and how big you’d like it to be. A complex design with lots of pages and a built-in CMS will be more time-consuming to build than a simple 3-page site and will therefore cost slightly more.
The best thing would be to give us a call and tell us what functionality you need. Once we have a full brief, we can give you an accurate estimate.
Once you’re satisfied with the draft design, we ask for 40% of the agreed fee before beginning to build the site.
Once this has been received, we then build your site according to the agreed design and put it in an online test location for you to see.
You only pay the final amount when you’re completely satisfied. Your site will go live as soon as we receive either the second 40% payment or the total amount, whichever has been agreed.
Once we’ve got all the info we need from you (a full design brief, all the wording/text, photographs, graphics etc), we should be able to design your website within one week, depending our workload.
However, bear in mind that it might take you some time to decide on a final design and gather together all the content. A more typical timescale would be two to three weeks.
Yes, no problem! We can add links to Amazon.com, Waterstones.com, Borders.com and any other internet retailer that sells your books.
Or, if you’d like something that sits within your own site, we’ll put you in touch with one of our trusted and reliable expert partners who specialise in ecommerce websites.
It's your choice, really. Dot com names are considered to be more global and are the names of choice for authors and writers who have a global focus. Dot co.uk domain names suggest a UK bias and tend to be used by people who don’t need a global identity or who prefer to be associated with the UK.
I already have a domain name and/or host - can you still design a website for me? Yes, we can. Although, we usually prefer to use our own hosting company as we’re familiar with them and know they’re reliable.
If you already have hosting arranged, it’s quite easy to transfer your domain to our host company and we can guide you through the process. Our hosting fees are very competitive - so you might find you’re better off using our hosting service anyway.
Yes, that’s no problem. Although, we often find that it’s more cost effective to simply start from scratch.
Yes, we can design a website that you - or someone you nominate - can update at any time. We simply link your site up to a Content Management System (CMS) that allows you to make changes to everything from the text and layout to the images and number of pages.
Alternatively, if you know you won’t need to make in-depth changes, our custom-made CMS might be the better option. We’ve developed our own updatable CMS panel, which can be plugged into selected pages of your site. It’s a popular alternative to a full CMS.
Any form of CMS adds more to the cost of your site and you’ll need to be comfortable with a computer to use it effectively. If you’re only planning to do a few updates a year, it’s usually much quicker and more cost effective for us to do it for you. Simply email us and let us know what you need and we’ll carry out the changes as quickly and efficiently as possible.
We need the text and the images in electronic form. For text, the easiest way is to send it as an email attachment or in the body of an email. If you have access to a scanner, you can also email the pictures to us as attachments.
If you can't scan the pictures yourself, post them to us and we’ll do it for you for a small charge. We always take extra care of any material we receive but please bear in mind that if you send us anything of sentimental value, we can’t be held responsible for it going missing in the post.
The Internet sometimes develops faults, so no web hosting service is able to guarantee 100% ‘uptime’. However, we buy our web space from an extremely efficient company that provides a brilliant level of service on incredibly fast servers. We use them ourselves so we can recommend them to you with absolute confidence.